Audio Conference Only	$449
CD Only	$449
Audio Conference + CD	$499
Additional User:	$29.99
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Tellers are your front-line defense against money laundering and the “face” of your institution

It’s vital that they receive comprehensive ongoing compliance training

No matter how experienced your new tellers are, they should receive compliance training within 90 days of their first day on the job with you—as well as period refresher courses throughout their career with your institution. Don’t assume the institution they used to work has trained them, or that because they have had initial training that their teller education is complete. The regulators expect comprehensive ongoing training to reinforce essentials and cover new developments and changes in the law as they occur.

Ideally, new tellers should receive BSA training before they are left in their window alone with cash plus recurring training to cover changes and new developments. Join us on September 24 and 25 for our Two-Day Training Series for Tellers. The first day we will cover BSA/AML issues and the second day other regulations your tellers need to know. Don’t be surprised if after this session they ask you some meaningful compliance questions.

Training Includes:

• Admittance to two 90- minute calls with our professional audio trainer for all of your Tellers
• Access to a specially created Training Guide in a PowerPoint format which can be printed and used to train your front line personnel
• Participation in two live Q&A sessions with the trainer following the presentation
• A certificate of completion for the Core Compliance Training attendee so that your employees can demonstrate to the regulators that they have the required initial training
• The audio training session will be archived online for 90 days so that you can train employees who were unable to attend and new employees as they come on board

Day 1 Bank Secrecy Act/OFAC/USA PATRIOT Act - Our audio training seminar will help your tellers:

• Understand the general requirements of the BSA and OFAC including but not limited to penalties for non-compliance, record retention, and customer identification
• Know when and how currency transactions must be filed including the rules for exempting certain customers from cash transaction reporting
• Be able to complete currency transaction reports correctly
• Understand rules for obtaining and retaining information about the cash sales of monetary instruments such as cashier checks and travelers cheques
• Identify red flags in customer behavior and transactions and react to suspicious activity and structuring including the filing of Suspicious Activity Reports
• And more!

Day 2 - General Compliance Issues

• How to protect consumer Privacy and detect ID Theft
• Taking care of the security of customer information and general bank security
• Determining their responsibility for the Community Reinvestment Act
• Understanding Federal Deposit Insurance
• Complying with your ethics policy
• Knowing the basics of
• Regulation CC
• Regulation D
• Regulation E
• And more!

About the Speaker:

Lorraine Hyde is a financial institution consultant who provides regulatory compliance advice to community banks, thrifts and credit unions. She has over 20 years of general banking experience and 10 years of regulatory compliance consulting experience. Ms. Hyde has worked in a variety of capacities for a large regional bank, the FDIC, and a national accounting firm. Lorraine is a contributing author to several Sheshunoff manuals and newsletters such as the Bank Regulatory Compliance Alert newsletter and the BSA/AML Internal Audit and Risk Management manual.