Sheshunoff University’s First Line of Defense Training is a new, interactive training program for banks and credit unions that provides efficient, cost-effective protection against all kind of fraud.

Financial institutions lost more than $10 billion in check fraud alone last year.

Your frontline employees are your first line of defense against fraud – arm them with the skills and knowledge they need to detect and prevent potentially devastating fraud losses.

First Line of Defense Training :

• Always Current. A twelve-month subscription consists of quarterly editions that include a downloadable bulletin of the latest news in the industry
• Simulated Challenges. Series of 12-15 unique, simulated challenges are designed to take abstract concepts and apply them to real life scenarios and are written by financial industry practitioners who stay on top of the latest developments in financial fraud.
• Quick , Convenient, Effective. Each challenge takes only a few minutes to complete, and they are designed to be taken between transactions on the branch floor, minimizing time away from the students’ primary duties while maximizing the skills needed to detect and prevent fraud.
• Immediate Results. Students must decide in each scenario of the challenges whether or not the transactions are fraudulent or legitimate, after which they receive a certificate and find out how much money they either cost or saved your financial institution.
• Online and interactive. The graphics, animation, and special effects content is customized to feature the learner’s name, financial institution’s address, and micr numbers. A robust LMS gives the training administrator an easy-to-use application for tracking and reporting on students’ progress.

Easy to use and effective, First Line of Defense Training is a program designed to counter the ever-increasing threat of fraud. Because the greatest defense is a strong offense from your frontline employees.

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