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See all of our expertsAlmost every credit union has room for improvements in its collections process. Sheshunoff's Collections Manual for Credit Unions gives you the tools and information you need to make your collections process as productive and safe as possible.
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The Collections Manual for Credit Unions takes a real-life approach to a credit union's unique sensibilities and concerns. It shows you how to prevent bad debt and minimize losses, gives you sample collection letters and call scripts, explains skip tracing techniques, and covers legal procedures you can use. So whether you're setting up an in-house department or you want to improve your current process to avoid problems and increase recoveries, this isyour blueprint for an effective, efficient collections organization.
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David A. Reed is an attorney, author, consultant, and nationally recognized speaker that is a partner with the law firm of Reed & Jolly, PLLC. He is also the founder of CU Doctor, a full service credit union consulting practice. Through CU Doctor, Mr. Reed provides guidance to credit unions concerning a variety of matters, including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy, and collections. And, he offers facilitation services and a full range of on-site training programs that can be delivered to the board, executive team, managers, or frontline staff.
A former bankruptcy attorney and Vice President and General Counsel of a large credit union, Mr. Reed is particularly noted as an expert in the areas of bankruptcy and collections. He has been selected to train NCUA Field Examination and Audit Staff on Bankruptcy matters and serves as editor of several industry manuals, including Practical Guide to Bankruptcy: Protecting the Bank Against Bankruptcy-Related Losses, Collections Manual for Credit Unions; Debt Collection Manual: Regulations, Law and Best Practices; Debt Collection for Corporations, and Bankruptcy Guide for Credit Unions.
Mr. Reed received his undergraduate degree from Virginia Tech in 1986 and his Juris Doctorate from George Mason University School of Law in 1989. Formerly, Mr. Reed was Vice President and General Counsel for Apple Federal Credit Union in Fairfax, Virginia. He is a Certified Compliance Officer. He resides in Fairfax, Virginia with his wife Diane and their twin daughters. Also a member of the credit union family, his wife, Diane, is the VP of Administration for Arlington Virginia Federal Credit Union. See all works by Mr. Reed