The Branch Security Reference and Training Manual is the study guide for Sheshunoff’s Certified Branch Security Officer (CBSO) training. This course is specifically designed to ensure you are meeting this mandate to the satisfaction of your board as well as the examiners while answering all of your security-related questions. In this study guide, you’ll find everything you need to implement the Bank Protection Act mandate to the satisfaction of your board and your examiner, answer any security-related question with authority, and put effective, ongoing training into each branch.

In addition to serving as a complete reference to branch security regulations, different types of criminal activity, and answers to routine security questions, the manual includes a complete training module for your branch staff. Training materials include:

• A sample security training program for your branch personnel.
• Tips to help you select and train a branch instructor, then he or she can use the model program to train other personnel.
• Interactive training sessions reinforce proper practices and procedures with cases, samples, and Q&A sessions.
• A CD so you can make it easy to tailor the materials for your own needs.
• Authoritative branch security reference guide to applicable regulations and all types of criminal activities so your branch staff can easily recognize scams and fraud.
• Guidance to help you properly deal with violent crimes and all the other types of security concerns you face in your branches.
• Ready answers to day-to-day questions about routine issues.
• Lesson Activity Sheets and guides that can be used as evidence for your examiners that training and retraining is an ongoing activity.
• A copy of the Employee Security Handbook, customized and always up-to-date with the latest sound security procedures for day-to-day activities and extraordinary events.

Highlights of Our Latest Update Table of Contents How to Use This Manual

About Richard Cross

Richard F. Cross, CPP, is president of Risk Management Group, Inc., a consulting firm based in Loudon, Tennessee, that specializes in bank security. He has more than 30 years experience in all aspects of bank security and has had consulting engagements with major financial institutions worldwide. Following service in the Central Intelligence Agency where he was trained in all aspects of security, Mr. Cross entered the private sector with senior security management positions at the Institute for Defense Analysis and the Bank of New York. As a consultant, he has conducted risk assessments, compiled written security procedures, and developed innovative training modules for clients. He has been a frequent speaker at bank security seminars and workshops. See all works by Mr. Cross